International Policy

International Purchases

Payment

Due to a rise in fraudulent orders and charge-back claims originating from outside of the United States, all international orders must submit payment via PayPal to ensure transaction protection for the both the buyer and seller. International purchases may be subject to a 5-day processing hold or until it has been deemed that funds have been securely transferred and deposited.

For any orders received not using PayPal as a payment gateway, your order will simply be cancelled and refunded within 1-3 business days. You will then be contacted by a support team member with details on how to continue moving forward with the items you have chosen should you wish to do so.

Shipping

For international orders we provide flat rate shipping costs under the reasonable assumption that what is shown will be near or around the most economic method of shipment to help ensure we ship your order as quickly as possible. In extreme cases for uniquely large items or multiple items, or remote addresses, flat rate costs may occasionally be grossly inaccurate and are subject to additional, fair supplemental shipment charges. Otherwise, the order may be cancelled.

In addition, some international shipments may be subject to potential payment authorization holds and origin's customs delays for an unknown period of time which may be out of our control and shall not warrant any sort of indemnity nor allow for order cancellation once shipped.

Shipping details with tracking information will be provided upon shipment, in which the receiving party shall be responsible for all coordination efforts and any and all applicable import fees and taxes subject to individual country's importation laws once items/products leave U.S. boundaries.