[COVID-19 Notification & Disclaimer]
Updated: 04/18/2021 at 1:00 PM PST
COVID-19 continues to impact logistical efforts resulting in port delays throughout the supply chain for many products sold at Ukiyo Kumo as well as other major retailers outside of Japan.
As a result many pre-order products are currently arriving beyond their expected release dates averaging between 2-8 weeks. Under extreme circumstances, select products are seeing prolonged delays of up to 2-3 months beyond their scheduled release dates. If your item becomes subject to these uncontrollable forces, we kindly ask for your patience while we wait for your item(s) to arrive; rest assured everything is still on its way.
As a company that prides itself on our community of collectors and hobbyist alike, your health and safety is very important to us. We will continue to monitor and follow the latest guidelines from the CDC and WHO to continue to maintain a safe environment so that we can continue to support our customers, vendors, and employees.
We will be sure to keep you informed of any important changes that may arise and encourage you to please reach out to our customer support team at email@example.com if you have any questions.
Thank you for your continued support.
-Team Ukiyo Kumo